privacy policy

Your privacy is highly important to us. We are committed to the protection of your personal information, so anything we collect from you is used only to service your bookings, and improve your shopping experience. Our therapists are registered practitioners whom adhere to the highest ethical standards. They will ensure your complete comfort and privacy, before (booking details), during and after your treatment.
 

Information Collected

  • We collect your email address for newsletter subscriber purposes only. You may unsubscribe at any time.

  • We collect your name, email address, telephone number and address for booking purposes and to advise in case of delays or unusual circumstances regarding a booking. Your details are kept on file for any correspondence and will never be shared with any third party.

  • Your credit card details are not kept on any server and are discarded immediately after your payment.

Communication / Correspondence

We may keep a copy of any correspondence or communication from you to us and vice versa but will never share with any third party unless the content is potentially harmful to our team, contractors or members or the communities.

We will contact you if you:

  • If you have elected to, you will receive an email confirming placement of your booking

  • If you have elected to, you will receive an email confirming the shipment of your order

  • If you have elected to, you will receive an sms reminder of your booking.

  • If your booking for any reason cannot be confirmed, one of your delightful customer service representatives will contact you via phone or email.

If your booking does not contain enough information, such as an incomplete address one of our delightful customer service representatives will contact you via phone or email.